Terms and conditions
The reservation of Ajana Rooms can be done in 3 ways:
By phone, calling +39 3662210765
By email, writing to us at [email protected]
Through our website, using the booking form
Our online booking system is easy and safe.
Check-in: from 12:30 am to 23:30 pm
Check-out: by 10:00 am
All prices are per room per night, including breakfast according to the chosen rate plan. Free stay for all children from 0 to 2 years. All children over 2 years old pay 20 euros per night in extra beds.
Extra beds and cots (additional cost) are available upon availability and must be confirmed by the property.
The payment of the balance of the stay is required before arrival at the structure and can be made by bank transfer or with the main credit / debit cards (Visa, MasterCard, Maestro, American Express, CartaSi, PostePay). Checks are not accepted.
The payment of the city tax is not included in the rates and vill be paid on arrival at the property. Cost of the city tax: 1,50 euro per person per night. Children under 12 years don't pay the tax.
CANCELLATION POLICY and NO SHOW
In case of cancellation of the reservation up to 10 days before the date of arrival, no fee will be charged (free cancellation). In case of late cancellation or no-show, 100% of the cost of the stay you will be charged.
We only accept directly changes and cancellations wrote by e-mail at [email protected]
For more info please contact us at [email protected]
In order to be accommodated at our facility it is essential to show, upon arrival, a valid identity document (passport, identity card, driving license). The data of our guests are treated in accordance with the current privacy legislation.
Daily cleaning from 9:30 am to 12:30 am
Change of towels every 2 days
Change of bed linen every 3/4days
RULES TO BE RESPECTED
It's forbidden to smoke inside the rooms.
Pets are not allowed
Out of respect for other guests, decorous behavior is required
The time of silence is from 23:00 pm to 8:00 am
It's not allowed to introduce into the structure strangers and unregistered people
It's forbidden to organize parties or events